Quality & Safety
Our high-standard quality and safety policies for chemical and food transport.
Our policies
Principles that guide our operations
At Tetglobal, we transport the raw materials that make up many of the products we use every day, such as personal care, cleaning, pharmaceutical, organic, paint, food, agricultural and construction products. We are aware of the responsibility we carry.
With our fleet of more than 300 vehicles, the Dilmak Chemical Tanker Cleaning and Treatment Facility and our experienced team, we work according to the principle of quality, safe and environmentally friendly service.
01Our Quality Policy
As TET Global Logistics, we carry out bulk chemical transport and chemical tanker cleaning in accordance with the SQAS standards for sustainable safety and quality set by the European Chemical Industry Council.
We transport many different chemicals, including personal care, cleaning, pharmaceutical, organic chemistry, paint, food, agricultural and construction chemicals, in a hygienic environment using temperature-controlled, ADR-certified tankers, containers, tractors and light equipment, all made of 316 L grade stainless steel.
With a daily transport capacity of 10,000 tonnes, we ensure easy and fast transport of hazardous and non-hazardous liquid chemicals across Türkiye and Europe, and container transport between any points in the world. Thanks to our strategic location and large fleet, we offer integrated (intermodal) logistics by road, rail and sea, accompanying the products we carry from the loading point to the unloading point.
We continue our chemical tanker sterilisation activities in cooperation with Dilmak Tanker. Holding ISO 9001 quality certification and a European cleaning certificate, the Dilmak Chemical Tanker Cleaning and Treatment Facility delivers high service standards with its automated washing systems and expert team.
Accordingly, as TET Global Logistics, we attach importance to:
- Transporting products without compromising their properties
- Cleaning tankers in line with instructions
- Dialogue and communication with our customers
- Working in compliance with national and international laws and standards
- Resolving and reporting non-conformities promptly and without recurrence
- Ensuring behaviour-based safety criteria
- Working in line with the principles of corporate social responsibility
- Ensuring product and personnel safety
- Evaluating customer complaints in a timely manner
02Our Security Policy
As TET Global Logistics, we manage occupational health and safety in accordance with the British Standards Institution's OHSAS 18001 Occupational Health and Safety Management System criteria, with our expert team and experienced drivers holding SRC 5 dangerous goods licences.
In our logistics activities under ADR dangerous goods regulations, our vehicles and the products we carry are comprehensively protected against all possible damage and loss. In addition to motor insurance covering financial damage from traffic accidents and theft, we protect transported goods with an Excess Damage Agreement that raises the voluntary liability limit of the motor policy. We are also committed to compensating any damage or loss to transported goods through cargo insurance.
We provide comprehensive service across all our logistics activities in line with ISO 10002 Customer Satisfaction Management System criteria. Our operations are supported by technology infrastructure and purpose-built software. Our Vehicle Tracking System gives customers an online platform with instant, detailed information about the vehicle carrying their orders, while our ERP software integrates with customer systems to manage the entire logistics process, from order to delivery, quickly and efficiently.
Our aim is to maintain our operations without interruption through an effective security system. We protect company personnel, products, facilities and strategic information against external attacks and threats.
With the full support of management and the participation of relevant personnel, we carry out security activities in order to:
- Establish, implement and maintain a security management system that protects our employees, customers, assets and reputation
- Conduct security activities in compliance with local and international legislation
- Prepare and implement procedures that minimise the negative effects of all incidents and emergencies
- Ensure that our employees and customers feel safe within company premises
- Enable our employees to contribute to security measures by raising security awareness
- Provide a secure environment by using appropriate technology in our service operations
- Meet the information security requirements identified through risk assessments
- Ensure the protection of facilities and areas, including monitoring and reporting of activities
- Regularly monitor, report and investigate security incidents for continuous compliance and improvement
We are committed to applying information security principles consistently and effectively across all our activities.
03Our HSE-S Policy
We value the sustainability of natural resources, which sustain the life cycle and are the raw materials of many products we use every day. In this context, we minimise potential accidents in liquid chemical transport and chemical tanker cleaning that could harm the environment.
We operate in compliance with the regulations of the Turkish Ministry of Environment and Forestry and the European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR). By using EURO 5 and EURO 6 engine technology in our vehicles, we contribute to environmental sustainability and the protection of natural resources for a healthy future.
As shareholders, managers and employees of TET Global Logistics, a company active in chemical transport and chemical tanker cleaning, we aim to comply with and continuously improve health, safety, environment and security criteria in all our activities and related processes.
To this end, we review every element, including vehicle, tool and equipment selection, personnel policy, training and working methods, to define the steps to be taken and contribute to better industry conditions. Accordingly, we have adopted the following principles:
- Consulting our employers, customers, employees, neighbours, public-interest organisations and partners, listening to their requests and responding transparently
- Cooperating with employers, partners, suppliers, competitors and regulators to raise the standards of our industry
- Preparing honest and transparent reports on our performance, whether positive or negative
- Recognising those who contribute to our health, safety, environment and security performance
- Taking the necessary measures to protect the integrity of valuable and hazardous products and our customers' private data against external attacks and threats
Our goal: “Quality, safe and environmentally friendly service”
04Our Behaviour-Based Safety Policy
TET Global Logistics management aims to help drivers and cleaning staff adapt to developments in the industry and to ensure continuous improvement. The Master Driver programme implements driver training to improve driving technique, reduce accidents and incidents, lower fuel consumption and provide professional service to all customers. The tanker cleaning programme aims to clean while consuming less fuel and water, taking environmental factors into account.
To achieve the programme goals, senior management provides financial investment and the necessary resources when required. The programme is also part of TET Global Logistics' Responsible Care programme and strengthens resource efficiency.
Timelines and an implementation plan have been developed for the programme. Managing, implementing and continuously monitoring the Behaviour-Based Safety programme requires the commitment and support of all employees.
05Our Corporate Social Responsibility Policy
In its relations with employees and stakeholders, TET Global Logistics respects rights concerning the safety of people, employees and the environment, and takes the necessary measures within the framework of applicable legislation.
Accordingly, the company does not employ uninsured workers, persons under 18, forced or bonded labour, or persons held against their will. Working hours and days off are organised in line with employees' operational processes. Drivers are required to drive within legal driving hours.
The company employs people with disabilities. All forms of corruption, bribery and abuse are prohibited in all internal and external relations. Discrimination against employees on the basis of language, religion, race, gender, opinion or belief is prohibited.
Senior management's commitment to corporate social responsibility is set out in the Quality Policy.
06Our Responsible Care Policy
TET Global Logistics operates in a country that is continuously developing in every field, including the environment. The company is aware of what it takes to work in full compliance with European legislation and keep pace with industry developments in order to operate and grow in Europe. Its managers are also committed to ensuring the sustainability of the existing environment in order to develop their business.
To achieve these goals, TET Global Logistics management decided to adopt, document and implement the principles of Responsible Care. The ECTA Responsible Care programme is used by ECTA as a proactive approach to continuously monitor and report on objectives.
The core principles of Responsible Care and TET Global's commitment to full compliance:
- Continuously improving environmental, health and safety performance to protect people and the environment in the transport of chemicals
- Ensuring every precaution is taken to protect the health and safety of everyone involved in chemical transport
- Minimising the environmental impact of transport activities
- Using resources and fuel efficiently and minimising waste
- Taking the necessary measures to ensure the security of operations
- Reporting transparently on data collection and performance
- Listening to employees' expectations at work and cooperating to solve potential problems
- Cooperating with governments, international institutions, organisations and authorities to improve transport safety and establish effective regulations
- Promoting the responsible management of subcontractors and cleaning stations used during transport
TET Global Logistics management reviews this policy annually and updates it when necessary to ensure it meets changing business requirements. All employees are informed about the policy and their awareness is ensured.
07Our Alcohol and Drug Policy
Our company is committed to providing employees with a safe, healthy and productive working environment. We recognise that the use of alcohol, drugs or other substances impairs work and has negative consequences for the safety and efficiency of other employees and the company as a whole.
The misuse of legal drugs, the possession, distribution or sale of illegal drugs, and prescription medication obtained without a prescription are strictly prohibited at our workplaces. Violations constitute grounds for termination.
Keeping, distributing or selling alcoholic beverages on company premises without management approval is prohibited.
Being unfit for work due to drug or alcohol use is prohibited and constitutes grounds for termination. Although this policy contains specific provisions on alcohol and drugs, it applies to all inhaled and similar substances.
08Our Ethical Values
Our code of ethics covers the principles our employees must follow when performing their duties, as well as the rules of the workplace. Its purpose is to set out the basic rules to be observed and to prevent disputes and conflicts of interest between employees, business partners, customers and our company.
TET Global Logistics considers creating and maintaining a fair working environment for its employees one of its highest priorities. All relevant laws, company practices and regulations form the basis of a harmonious, fair, employee-friendly, healthy and safe working environment.
The ethical principles of TET Global Logistics cover the following criteria:
- Avoiding conflicts of interest
- Duty of care in service
- Responsibility to comply with workplace principles and rules
- Responsibility for careful conduct and relationships
- Confidentiality and non-disclosure obligations
- Responsibility to protect the organisation's interests
- Prohibition on working in another occupation
- Competition management and pricing policy
- Responsibility to report personal information and changes
Our Standards
Trust certified by international standards
FAQ
Frequently asked questions
Taşıdığınız ürünlerin kontaminasyon (kirlenme) riskini nasıl önlüyorsunuz?
Her yükleme öncesinde, tanklarımızın temizlik geçmişini ve Dilmak tesisimizdeki yıkama sonuçlarını kontrol ediyoruz. Kimyasal analiz raporları ile bir önceki yükün kalıntı bırakmadığını garanti altına alıyoruz.
Sürücülerinizin güvenliğini nasıl denetliyorsunuz?
Sürücülerimiz, sadece sürüş yetkinliğine değil, aynı zamanda tehlikeli madde taşıma belgelerine (SRC5 vb.) ve düzenli olarak yapılan davranışsal güvenlik testlerine tabi tutulurlar.
Acil bir durumda müdahale planınız nedir?
Tüm araçlarımızda 7/24 ulaşılabilir bir acil durum hattı ve anlık konum bilgisi paylaşan sistemler mevcuttur. Olası bir sızıntı veya kaza durumunda, bölgedeki en yakın teknik ekip ve çevre birimleri anında bilgilendirilir.
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